Terms of Service

Last updated: 12 October 2025

1. Agreement to Terms

By accessing or using the services of GreenVista Landscaping, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Services

GreenVista Landscaping provides landscape design, garden maintenance, irrigation systems, and related services. We reserve the right to:

  • Modify or discontinue services at any time
  • Refuse service to anyone for any reason
  • Change pricing with reasonable notice

3. Service Agreements

When you engage our services:

  • A written quote or proposal will be provided before work begins
  • You must provide accurate property information and access
  • Payment terms will be specified in the service agreement
  • Changes to the scope of work may result in additional charges
  • You are responsible for ensuring pets and children are secured during service

4. Payment Terms

Payment terms include:

  • Deposits may be required for large projects
  • Payment is due upon completion unless otherwise agreed
  • Late payments may incur interest charges
  • We accept bank transfers, credit cards, and cash
  • Prices quoted are in South African Rand (ZAR) and include VAT

5. Cancellations and Rescheduling

Cancellation policy:

  • Scheduled services can be cancelled with 24 hours notice
  • Cancellations with less than 24 hours notice may incur a fee
  • Weather-related cancellations will be rescheduled at no charge
  • Project cancellations may result in charges for work completed and materials purchased

6. Warranties and Guarantees

We stand behind our work:

  • Workmanship is guaranteed for 90 days from completion
  • Plant warranties vary by species and are subject to proper care
  • Equipment and materials carry manufacturer warranties
  • We are not responsible for damage caused by weather, pests, or improper care

7. Liability

Limitation of liability:

  • We carry comprehensive liability insurance
  • We are not liable for pre-existing conditions or hidden defects
  • Our liability is limited to the amount paid for services
  • We are not responsible for underground utilities not properly marked

8. Intellectual Property

All landscape designs, plans, and creative work remain the intellectual property of GreenVista Landscaping unless otherwise agreed in writing. You may not reproduce or use our designs for other properties without permission.

9. Website Use

When using our website:

  • You must not use the site for any unlawful purpose
  • You must not attempt to gain unauthorized access
  • You must not transmit harmful code or viruses
  • Content is provided for informational purposes only

10. Dispute Resolution

Any disputes arising from these terms or our services will be governed by South African law. We encourage resolution through direct communication before pursuing legal action.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms.

12. Contact Information

For questions about these Terms of Service, please contact:

GreenVista Landscaping

45 Belmont Road, Rondebosch, Cape Town, South Africa

Phone: +27 21 555 7843

Email: [email protected]